Knowledge Base - Teachers and Schools FAQs
Here are some frequently asked questions for the Teachers and Schools knowledge base. Please click a tab to see the answer.
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Please check that your login details are correct.
To login to Educationcity please go here..
To login to post comments on the forums or blogs please go here.
Note:
At this time these use separate user names and passwords so please check you are entering your correct details in the right login page.
If you are on a school work placement as a student teacher, you can still request a free trial on behalf of the school and we will email you the school login details for you to share with colleagues to use within the school and at home for lesson planning purposes. If the school already has access to EducationCity.com you will also be able to use the school login details as a member of teaching staff.
If you are a student teacher and not currently on a work placement you can also request a free trial and we can email you personal login details for you to use at home for 21 days.
Click here to request a FREE trial.
Once you have been given you Gift Subscription code you can access it from here. You can also Purchase a gift subscription and Print a gift certificate.
Either click the link on the login page and click the link Forgotten password details or click here.
Just fill out the relevant form and we will send the details directly to you.
Its easy to Login to Educationcity.com From the main menu please select the login button or go here..
You can use select your region from here and use one of the following to access.
- School Login ID
- Home Account Login ID
- Teacher or Homework Student ID
If you are having problems getting access please dont hesitate to contact us
EducationCity.com is updated on a weekly basis, adding new activities and features regularly. Please see our News section to find out more.
We are a modular resource, so you have the option to subscribe to individual modules or to school packs. Pricing is per module rather than on a per pupil basis and is based on a whole school site licence.
For more information on prices, please click here.
EducationCity.com is the most engaging learning resource used in schools, children love it. Teachers can use the resource really easily in their lessons, so teachers love it. We are recognised in the industry with awards and schools use two and a half million activities a week, proving how much they rely on the resouce. Click here to take a free 21 day trial to experience the resource in your classroom today.
No we don't. We simply cut off the access at the end of the 21 day trial period. If you need longer or run out of time, then you can simply request a trial extension which we will happily grant you.
No.
The login details are for the sole use of teachers only. Please use the AutoLogin feature to enable pupils to access EducationCity.com directly from the desktop. This removes the need for them to log in each time.
Please note, only teachers are allowed to access the resource out of school using the schools login details.
To subscribe to EducationCity.com, simply click here and complete the online order form. Alternatively, you can email us or call 0870 350 1860 to discuss your purchasing requirements.
The only physical component required to use EducationCity.com is Adobe Flash Player, therefore if you do not have it installed on your PC,you will need to download it.
Flash is free and very easy to download with step by step instructions, simply visit http://www.adobe.com/products/flashplayer.
Teachers are entitled to access EducationCity.com at home for lesson planning and to monitor pupil progress.
EducationCity.com will run on a 56k internet connection, however, for optimal results it is recommended that you use a broadband connection.
Your system must meet the following requirements:
• EducationCity.com will run on a 56k internet connection, however, for optimal results it is recommended you use a broadband connection.
• Flash Player v9 minimum, latest version recommended.
• Adobe Reader v9 for home users.
• For Windows based PCs: MSIE 6+, or Mozilla Firefox 2.0+
• For Macs: Mozilla Firefox 2.0+, or Safari 3.0+
• EducationCity.com is a multimedia resource. You need to have a sound card installed in your computer to experience 100% functionality.
No you don’t have to log in every time. You can create a shortcut on your desktop called an ‘AutoLogin’ to enable pupils to have direct access to EducationCity.com, removing the need to log in every time.
- Please make sure you are using the latest version of your web browser, for more information on this click here.
- Please make sure you have updated your flash and java.
If you are still having problems or have spotted a site bug please contact us using the form and reference as website bug.
This site is in constant state of change if you spot anything please let us know or if you have any ideas of features you would like us to add to the front web site please tell us your thoughts.





