Parents and Families

Frequently asked questions for the Parents and Families knowledge base.

I'm getting an error message 'student account curfew' - what does this mean?

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This error message means that the pupil may not have access to EducationCity.com out of hours (homework). Please contact your school for more information.

Many thanks

Can you please tell me the pricing for two children?

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Hi there,

In answer to your question, EducationCity.com is priced at £29.95 per child. We have no discount available for more than one child at present.Learn more

How do you get a Tell a Friend code?

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You get a Tell a Friend code from a family already subscribed to EducationCity.com, and it enables both them and you to receive 3 months' FREE access when you subscribe by way of a thank you.Learn more

Why should I register with EducationCity as a home educator?

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When you take out a trial, EducationCity.com asks if you are a home educator a) because there are some special offers available to you as a home educator and b) in order to meet your needs better.<Learn more

How can I register two children with different levels?

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If you've not set up an account with EducationCity.com already, you should include all the children in your family at the time you set up your FREE trial.Learn more

Are the games appropriate for the relevant age groups and what happens when a child finishes all the work in each section?

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All the games within EducationCity.com are age-specific and are based on the curriculum your chld is following at school.Learn more

My daughter wants phonics. Where do I find it?

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EducationCity.com's phonics activities sit within the Letters and Sounds part of Literacy and is available for all children aged 3, 4 and 5.

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