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Frequently Asked Questions

Is there a discount for subscribing more than one child?

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Subscription is £29.95 per child and covers a period of 12 months.
We do not have any discounts for children who have siblings who already subscribe.

How do you get a Tell a Friend code?

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You get a Tell a Friend code from a family already subscribed to EducationCity.com, and it enables both them and you to receive 3 months' FREE access when you subscribe by way of a thank you.Learn more

Why should I register with EducationCity as a home educator?

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When you take out a trial, EducationCity.com asks if you are a home educator a) because there are some special offers available to you as a home educator and b) in order to meet your needs better.<Learn more

How do I change the academic levels of the games I am playing?

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To change the levels, log in as normal, then on tLearn more

My daughter wants phonics. Where do I find it?

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EducationCity.com's phonics activities sit within the Letters and Sounds part of Literacy and is available for all children aged 3, 4 and 5.

How much does a subscription cost?

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Subscription costs £29.95/child for 12 months.

How to unblock your pop-ups

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If you have not been able to load your child's profile, you have a popup blocker running on your browser.

Follow the guide below for your system and browser type.Learn more

Help. I can't click on any buttons on the homepage.

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This is because your browser is zoomed in. We can't override the options you have already set in your browser. However, this is very easy to adjust.Learn more

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