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Frequently Asked Questions

Is there a discount for subscribing more than one child?

Subscription is £29.95 per child and covers a period of 12 months.
We do not have any discounts for children who have siblings who already subscribe.

How do you get a Tell a Friend code?

You get a Tell a Friend code from a family already subscribed to EducationCity.com, and it enables both them and you to receive 3 months' FREE access when you subscribe by way of a thank you.Learn more

Why should I register with EducationCity as a home educator?

When you take out a trial, EducationCity.com asks if you are a home educator a) because there are some special offers available to you as a home educator and b) in order to meet your needs better.<Learn more

How do I change the academic levels of the games I am playing?

To change the levels, log in as normal, then on tLearn more

My daughter wants phonics. Where do I find it?

EducationCity.com's phonics activities sit within the Letters and Sounds part of Literacy and is available for all children aged 3, 4 and 5.

How much does a subscription cost?

Subscription costs £29.95/child for 12 months.

How to unblock your pop-ups

If you have not been able to load your child's profile, you have a popup blocker running on your browser.

Follow the guide below for your system and browser type.Learn more

Help. I can't click on any buttons on the homepage.

This is because your browser is zoomed in. We can't override the options you have already set in your browser. However, this is very easy to adjust.Learn more

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