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Attention Parents! Planned Maintenance and Technical Update Coming Soon!

To improve our service and make it even better for you, we’re going to be doing some maintenance on the site between Saturday 23rd and Sunday 24th July 2016, so...

To improve our service and make it even better for you, we’re going to be doing some maintenance on the site between Saturday 23rd and Sunday 24th July 2016, so it will be unavailable to use.

As part of this work, we will be pushing a technical update through, which will mean some of our Domain Name System (DNS) records and IP addresses will change. This shouldn’t affect your access to EducationCity but if you filter based on IP addresses, you may need to make some small changes to your firewall or ‘content filtering rules’ after the upgrade.

The change to be made affects the following IP addresses for our Homes customers:

DNS Name

Old IP Address

New IP Address

TCP Ports Used…

(For firewall rules)

www.educationcity.com

stigandsten.educationcity.com

91.151.217.54

212.84.170.129

80 (HTTP)

443 (HTTPS)

playlive.educationcity.com

pl.educationcity.com

91.151.217.22

212.84.170.142

80 (HTTP)

443 (HTTPS)

direct.educationcity.com

91.151.217.40

212.84.170.136

80 (HTTP)

443 (HTTPS)

If you believe that your Internet Service Provider may be filtering your traffic, we’d recommend calling them so they can plan to make any changes if needed in advance.

We apologise for any inconvenience this work will cause. If you have any questions at all, please call our friendly Customer Service Team on +44 (0)1572 725080 or email info@EducationCity.com.

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