Novabods provides a personalised experience for its users. Account information for Novabods users are password-protected so that only the user has access to their account.
We strongly recommend that you do not divulge your password to anyone. Novabods will never ask you for your password in an unsolicited phone call or in an unsolicited email. Novabods automatically signs users out of the ‘Manage Account’ area after one hour of inactivity and one month after inactivity on the ‘Launchpad’. If you have finished using the game or you are in Manage Account, we recommend that you log out. This is to ensure that others cannot access your Novabods account if you share a computer with someone else or are using a computer in a public place like a library.
To create a Novabods account, parents need to fill in their email address.
Passwords that parents create cannot be viewed by the Novabods Team. All passwords for Novabods accounts need to contain upper and lower case letters as well as numbers to make the password as secure as possible.
Payment details are not stored by Novabods.
At all times, within the definition of the Data Protection Act 1998 (DPA), the user retains the status of Data Controller for the educational content user data stored on our cloud service. Novabods shall be the Data Processor for the purposes of the DPA in this respect.
When creating a new child account we require a first name, display name and the year of that child’s birth.
We store scores from missions and games in order to unlock levels once the threshold has been met. Children’s scores are only kept for this purpose and are deleted along with the account if the membership remains inactive. See ‘How Long Does Novabods Keep Data?’ for more information.
Novabods has a strict policy of not sharing any information about our users with anyone outside the organisation. Please note that any email addresses that are used to log in with and passwords are controlled by the users themselves and may not be well-chosen, securely stored and may be shared with other people; we are not in control of this sharing and strongly discourage such behaviours.
Novabods will not share or sell data with third parties.
Please refer to clause 15.3 in our Terms and Conditions.
Within the definition of the Data Protection Act 1998 (DPA), Novabods shall be the Data Controller in regard to the data we process to take payment from you and set up your financial account.
A cookie (also called a HTTP cookie, web cookie or browser cookie) is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website, which is subsequently sent back to the website by the browser. To function, a cookie asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and will subsequently recognise you when you return to Novabods and help us analyse our web traffic.
Visiting Novabods could result in one or several of the following types of cookie being set: Google Analytics, New Relic and Hotjar Cookies.
Each and every time a user navigates around the Novabods website, Google Analytics and Hotjar set anonymous analytics cookies to record information about the pages he/she has viewed. These cookies give us an insight into how the website is being used, give us information about whether a visitor is a first-time user or not, tell us where they found us from and where they spent their time on the website, all of which can help us improve our site over time.
Third Party Cookies We Use
|_ga||Used to distinguish users.|
|_gat||Used to manage request rate.|
|__utma||This cookie is typically written to the browser upon the first visit to this site. If the cookie has been deleted by the browser operator, and the browser subsequently visits this site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to this site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. This cookie usually has an expiry date set to two years from the first visit.|
|__utmb||This cookie is used to establish and continue a user session with this site. When a user views a page on this site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. This cookie expires when a user pauses on a page on the site for longer than 30 minutes.|
|__utmc [and _utmb]||The B and C cookies are brothers, working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters this site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires.|
|__utmz||This cookie stores the type of referral used by a visitor to reach this site, whether via a direct method, a referring link, a website search, or a campaign such as an advertising or an email link. It is used to calculate search engine traffic, advertising campaigns and page navigation within this site. The cookie is updated with each page view to this site.|
In addition to the cookies listed above, Novabods also uses third-party cookies on its website from:
a) New Relic and Hotjar domains. Much like Google Analytics, these are used to anonymously collect usage and performance data for the platform.
b) Marketo’s marketing platform. These tracking cookies are set upon the user interacting with emails from Novabods and collect de-anonymised data when users log in having followed links in certain emails.
Should you wish to control the cookies that are set, stop them being used or delete them altogether, you can do but restricting or preventing any cookies may negatively affect your experience of the site. This is usually within the Settings section of the browser menu but accurate information for each browser can be found by clicking on the links below:
- Cookie settings in Google Chrome
- Cookie settings in Internet Explorer
- Cookie settings in Mozilla Firefox
- Cookie settings in Apple Safari
- Cookie settings in Microsoft Edge
To find out more about cookies and their various uses on the Internet, click here.