What are individual logins?
EducationCity provides each user with different levels of access via user specific logins (Admin, Teacher and Student user). What you see on EducationCity depends on which user type you’ve been set up as.
Student users can:
Please note: If you’re concerned about students remembering usernames and passwords, they can use the ‘Pick name from a list’ option via the school login.
Administrators have full access to the school subscription. In addition to the features available to Teacher users (see above), Administrators can also set school-wide preferences, such as:
How do students log in at school?
The best way to give your students access to EducationCity is by setting up a shortcut to the login page on the desktop of each device you use – students can then navigate directly to EducationCity and log in using their own individual logins. Any Activities and Tests completed once students are logged in will then be recorded for you to view in SuccessTracker, and students can access their own MyCities, MySuccess and MyRevision areas. If your school uses single sign-on (SSO), logging in is slightly different. For more information, please see the Single Sign-On (SSO) section of the FAQs.
How do students log in at home?
I’m a home educator. How do I log in?
Home educators can log in easily at any time via the Login button.
What does a trial include?
A trial gives your school unlimited access to all of EducationCity’s educational resources and features for 21 days. During that time, you, your colleagues and students can access the resources completely free of charge.
Can I share my trial with colleagues?
Yes, please do. We’d encourage you to share your trial with your colleagues so your whole school can explore our resources at the earliest opportunity.
How do I cancel my free trial?
There’s no need to cancel your free trial. It will simply expire after the 21 days has passed.
I’m a home educator. What does a trial include?
Home educators can trial EducationCity for free for 7 days – no payment details are required and there is no obligation to subscribe. In that time, home educators can access everything to get a feel for EducationCity!
What does a subscription include?
An EducationCity subscription gives you:
For more information on our resources and features, visit our Explore page.
How much is it to subscribe?
EducationCity is a subscription-based resource and we can tailor the contents and price of a subscription to meet the exact needs of your school. Please contact our friendly team on +44 (0)1572 725080 for more information.
I’m not from the UK. How do I subscribe to EducationCity?
Simply contact our International Sales Team on +44 (0)1572 492576. They’ll be happy to help and make sure your subscription links to the curriculum best suited to your needs.
I’m a home educator. How do I subscribe?
You can subscribe to the home educator product by calling us on 01572 725080 or emailing email@example.com. Subscriptions include access for up to three children, assessment tools, lesson planning tools and there’s no automatic renewal, just a one-off cost.
Can EducationCity be used on tablet devices?
Yes. You can navigate through all of EducationCity, access our PlayLive games and view all Activity Sheets, Lesson Ideas and Teacher Notes on tablets. For our Learn Screens, Activities and Tests we’ve added a icon, which you’ll see throughout the site, to help you easily identify which content can be used on tablets in an up-to-date web browser. We’re constantly adding new tablet-friendly content for you to enjoy too. A quick way of seeing our new content (all of which is tablet-friendly!) is to go to the Teacher Area, which is accessible from the navigation bar, and select the ‘New Content’ tab. For content without the icon, we recommend you use one of the browsers available that stream Flash content on tablet devices. We’re whitelisted on Puffin Academy, which is a free mobile Flash browser created specifically for teachers and students. For more information on how to install Puffin Academy and use EducationCity on it, please click here for step-by-step instructions.
What is Home Access?
Home Access allows students to access EducationCity outside of school hours. This enables them to complete learning activities set as homework and study independently in their free time and holidays. As with EducationCity content accessed at school, all Activities and Tests completed at home are automatically marked via SuccessTracker.
How much is it to add Home Access to my school’s subscription?
Home Access licences are just £2.25 per child per year in addition to your school subscription fee.
Special Educational Needs
Can EducationCity be used for students with special educational needs?
Definitely. EducationCity enables teachers to differentiate lesson content according to students’ aptitudes and abilities. Our Activities, Learn Screens, Topic Tools and Activity Sheets support all the main learning styles using colour, sound, text, audio commentary, animated graphics and interactivity, to appeal to the widest possible range of users. In addition, often the operating system’s settings can be used to increase the mouse pointer size on screen or vary the volume of the audio files to help students with visual/auditory issues.
Is EducationCity inclusive?
Yes, EducationCity is an inclusive resource and we consider that very important. As such, we:
Single Sign-On (SSO)
Can schools integrate EducationCity into their learning platforms?
EducationCity can be accessed through single sign-on via Wonde, Google for Education and Microsoft Office 365 for Education. For more information, please call us on +44 (0)1572 725080. To see more information on connecting with Wonde, follow our instructions, or to find out more about Google for Education and Office 365 Education, follow these instructions. For more information about accessing EducationCity via other learning platforms, please either contact us or your learning platform provider.
Technical Issues and Support
What are the system requirements for EducationCity?
The information below details the settings we recommend to ensure you have the best experience of EducationCity.
Hardware and Operating System Recommendations
Tablets & Mobiles: We recommend the latest version of any of the following mobile operating systems:
Web Browser Recommendations
We recommend using the latest version of any of the following browsers for faster access, fewer crashes and screen freezes, and improved security:
Does your web browser need updating? Don’t worry, the good news is that it’s FREE, quick and easy to do, so just let your ICT Coordinator know. If there are any questions or concerns, simply get in touch with us on +44 (0)1572 725080. We’re here to help!
We recommend you have the latest version of Adobe Flash Player installed (or a mobile Flash browser such as Puffin Academy if accessing content without the icon via a tablet device). For more information on how to install Puffin Academy and use EducationCity on it, please click here for step-by-step instructions.
We recommend allowing secure web access and a bandwidth of 1-2 Mbit/s per concurrent user. Please find the system requirements for all other Edmentum products here.
How do I update my web browser?
Please see instructions for each of the browsers we support below:
I’ve forgotten my password. What do I do?
We can remind Teacher and Admin users of their passwords any time you need us to. Simply click on the ‘Forgotten your login details?’ link on the login page. If your students’ parents need reminding of their children’s passwords, they must contact the school for the login details. For Data Protection reasons, we can’t give student login details directly to parents.
How does EducationCity keep my school information safe?
As an online organisation with digital technology at the heart of everything we do, online safety for our customers is paramount. EducationCity complies with General Data Protection Regulation as outlined in our Privacy and Data Policy for Schools.
How do I log in to access my child’s homework?
Your child needs to have login details from their school to access EducationCity outside of school hours. If you have login details, simply enter them here. If you don’t have login details, you’ll need to ask your child’s teacher for them – we’re unable to give them out for Data Protection reasons.
What is the difference between EducationCity, EducationCity Home Access and EducationCity for Home Educators?
EducationCity is designed for primary school teachers to use in school. It incorporates thousands of teaching and learning resources as well as features that make lesson planning, teaching and marking easier. EducationCity’s Home Access allows children to access a school subscription at home, which opens up a whole range of homework and additional learning opportunities. EducationCity for Home Educators is designed for home educators to use at home to fulfil the needs of their teaching and their child’s learning. It includes over 10,000 resources, lesson planning tools and assessment tools too. For more information, click here.
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