Please note, EducationCity will be closed for the festive period from 4pm on Friday, 18th December until Monday, 4th January 2021. For any enquiries received during this period, we will respond as soon as we return.
Logging In
What are individual logins?
EducationCity provides different users (Admin, Teacher and Students) with different levels of access. Depending on what user you are, you will see different areas.
Students can:
Please note: You can use the ‘Pick name from a list’ option in school if you want to remove usernames and passwords.
Teachers can:
To add teachers, just visit Manage Users and head to the Teachers tab and press Add Teacher.
Administrators have full access to a subscription. As well as the features available to Teachers (see above), Administrators can set school-wide preferences, such as:
How do students log in at school and home?
At school, the best way for students to log in to EducationCity is via a shortcut to the login page on each device’s desktop – students can then log in individually and doing this means scores will be saved and you can set students work.
If your school uses single sign-on (SSO), logging in is slightly different. EducationCity can be accessed through single sign-on via Wonde, Google for Education and Microsoft Office 365 for Education. For more information or to see about other learning platforms, please call us on 01572 725080.
At home, students should visit www.educationcity.com and log in.
How do I print logins?
To hand out logins, all you need to do is select the tick boxes next to students in Manage Users and then select Actions and Print Logins.
Trial Information
What does a trial include?
A trial gives your school unlimited access to EducationCity for 21 days unless otherwise stated. You, your colleagues and students can access the resources free of charge during this time.
How do I cancel my free trial?
There’s no need to cancel your free trial. It will expire after the 21 days.
Subscription
What does a subscription include?
For more information on our resources, visit our Explore page.
How much is it to subscribe?
EducationCity is a subscription-based resource and pricing is determined by the number of students. Please contact us for more information.
Using EducationCity
Can EducationCity be used on tablet devices?
Yes. You can navigate through EducationCity, access PlayLive and view Activity Sheets, Lesson Ideas and Teacher Notes on tablets.
For Learn Screens, Activities and Assessments, we’ve added a tablet icon, to help you see which content can be used on tablets in an up-to-date web browser.
We have curriculum-ready tablet-friendly learning resources for most objectives in every year (where it can be done in an online format), but we are constantly adding to this to keep up with demand.
Special Educational Needs
Can EducationCity be used for students with special educational needs?
Definitely. EducationCity enables teachers to differentiate lesson content according to students’ aptitudes and abilities.
Our Activities, Learn Screens, Topic Tools and Activity Sheets support all the main learning styles using colour, sound, text, audio commentary, animated graphics and interactivity, to appeal to the widest possible range of users.
In addition, often the operating system’s settings can be used to increase the mouse pointer size on screen or vary the volume of the audio files to help students with visual/auditory issues.
Is EducationCity inclusive?
Yes, and we consider that very important. As such, we:
Technical Issues and Support
What are the system requirements for EducationCity?
Here’s our recommendations for the settings you should have for EducationCity.
Hardware and Operating System Recommendations
Desktops:
Tablets:
We recommend the latest version of these tablet device operating systems:
*The latest versions of Dell Touchscreen (Edge), Chromebook (ChromeOS), Samsung Galaxy (Android), and the iPad Air and Mini (iOS) are all supported.
Web Browser Recommendations
We recommend using the latest version of these browsers for faster access, fewer crashes and screen freezes, and improved security:
If your web browser needs updating, tell your ICT Coordinator.
Connection Recommendations
We recommend allowing secure web access and a bandwidth of 1-2 Mbit/s per concurrent user.
How do I update my web browser?
Instructions for each of the browsers we support are below:
Select the three dashes in the top right corner, click ‘Settings’ and ‘About Google Chrome’. Chrome will see if there are any updates to install.
Navigate to the ‘Start’ menu, run the ‘Apple Software Update’ program and see if there are updates to install.
Edge automatically updates by default when you upgrade your version of Windows 10.
I’ve forgotten my password. What do I do?
We can remind Teacher and Admin users of their passwords. Simply click ‘Forgotten your login details?’ on the login page.
If your students’ parents need their children’s passwords, they must contact the school. For data protection reasons, we can’t give student login details to parents.
How does EducationCity keep my school information safe?
As an online organisation with digital technology at the heart of everything we do, online safety for our customers is paramount. EducationCity complies with General Data Protection Regulation as outlined in our Privacy and Data Policy for Schools.
Parents
How do I log in to access my child’s homework?
Your child needs login details from their school. If you have these, enter them here.
If you don’t have login details, you must ask your child’s teacher for them – we can’t give them for data protection reasons.
For more information on EducationCity for parents, take a look at our guide.
To get in touch, simply fill in your details. If you'd like to book a demo or request a callback, just let us know a convenient time and date in the message box below.
Your whole school can use your trial, so make the most of it.
Start Trial
